So far my experience with this system has been good. I am giving this product 5 stars because of the customer service experience I had when my alarm went off and the future potential I see for the whole Ring product line. However, I would like to see a couple things addressed. 1) The app needs to be easier to use, especially the cancel option, that cancel option should be there immediately and very easy to find. 2) With my old 42$ a month system I was able to control my lights, door lock and thermostat. Please please Mr. Siminoff, can we get this feature added to the system? I think adding in those features will take this from a very good low cost option to a GREAT overall option for security and home automation.
All these new DIY systems pretty much rely on cellular and/or Wi-Fi. It seems that although it makes things more accessible, cheaper and easier to install, that’s where most of the glitches, or inconsistent alarm notifications come from, right? But in general it’s good that these systems have been made available for us all to choose from. Thank you for helping us navigate all the choices.
As is the case with the Nest Secure system, the Ring Alarm does not support IFTTT applets or react to Amazon Alexa or Google Assistant voice commands. A Ring spokesperson has confirmed that support for voice commands and many other third-party devices is in the pipeline, and will include support for the soon-to-be-released new Ring Stick Up Cam, as well interoperability with other Ring devices.
Well, not long after the training mode came to an end, I made a bonehead mistake. I forgot to get my girlfriend set up with the App and when she came over when I wasn’t home, the alarm went off. Unfortunately, I was not able to cancel her mistake due to me fumbling with a rather clunky app interface on my phone. Luckily the Ring representative from the monitoring team called very quickly and I was able to avoid a cop showing up and a possible charge$$. My interaction with the Ring rep was fantastic. They called very quickly and the person I spoke with was extremely professional, kind and knowledgeable! They made me feel like a valued customer for sure.
The Ring Security System can be a great option, there are just some things you need to keep in mind before you jump in and purchase the system. Instead of chancing it on a company that is just getting started in the home security business, why not go with a company that is absolutely committed to protecting homes and families and has been for many years. Protect America has a proven track record as the 14th largest residential home security company and a Nine-Time Consumers Digest Best Buy Winner. If you’re looking for a tried and tested home security system, contact Protect America for a free quote today.
That all changed when smart home technologies and devices came into play. The landscape of how home security systems behave and how they are used continues to evolve. For instance, you no longer need the help of a professional installer, as most smart home security systems are easy to set up and monitor. Most can be fully functional in a matter of minutes.
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I got my new Ring security system yesterday and installed the panel, door sensor, and motion sensor yesterday. I have had a security system with a major national monitoring company for nearly six years. I am not new to this. I got the new Ring system to replace the current system I have due to the price of the monitoring. I like the idea of having $10 a month for all of my cameras and security system combined. By switching, I am able to save $55 a month by cancelling my previous monitoring from the companies that did so for my security system and cameras.
Hi and thank you for the exhaustive review. I like the option of Ring Doorbell Pro. However, my existing doorbell is on the side of the house, facing parallel to the door across the front steps. If I mounted the Ring there, the camera would capture a profile of the visitor as they approach the door. It would not capture their face head on, would not (likely) capture them them as they approach the steps, which is where delivery people often leave packages (my interest in Ring, Arlo, etc., came out of the neighborhood social app conversation about a rash of package thefts), and would not capture the car they drive as it would face parallel to the street, not into the street. My question is: what would the installation of Ring look like on or near the front door, where there is no existing wiring? Is my existing setup enough to steer me away from Ring and toward a battery powered option?
Finally, I wouldn’t put too much weight into the Amazon review from 2015. Things have really changed since then, including the Nest app. The Nest app was a little slow going when first launched, but they’ve really improved it and added back features that were initially missing, though found within the Dropcam app, plus added new features like person detection.
So what happens if an Alarm is triggered? If an event is detected, you will get an email and an instant push notification to your phone which you can swipe to open the Nest App. From the Nest App, you can see which sensor triggered the alarm, and you will be presented with two options: call the police or turn the alarm off. If you have a Nest Cam, you will be able to view footage from the event simultaneously. If you have multiple Nest Cams, you can swipe through to a view a live feed from all of your cameras. If you’re subscribed to Nest Aware, the Sightline feature will bookmark the event so next time you access your camera’s timeline, you’ll see a red bar. Tap on the red bar to review the footage of the event. Of course, while all of this is happening, your siren will sound.
The second issue I have for the system is that there is no quick exit feature. For the entire six years that I've had a security system, I have been used to being able to press a button that will give me one minute to quietly exit the house. This is important when I am leaving for work a few hours before my family wakes up for their day. The Ring system doesn't have this feature at all. When the system is armed, it has to be disarmed (which it announces) and rearmed before exiting with a delay that can be set up with your phone (it will announce this as well and will make a sound while it counts down) or can be armed from your phone after you leave (again, it will announce this with the countdown sound). You either have to chose if you want the system to count down or not. Not counting down will immediately arm it and you will have to arm from your phone if you leave and arm it on the "Home" setting while others are still there. You can adjust the sound that is emitted from the panel so that it isn't loud, but it will also make your door and window chimes use the same volume all of the time. If you have your system armed while you’re home, and the volume is down, you might not hear the system telling you that it needs to be disarmed if you forget and open a door. There is no in-between here. If you have to leave while others are still sleeping, this may be a problem for you.
Both systems offer exceptional protection and support, so the choice really comes down to your unique needs. For someone who wants their home to be fully automated and for their devices to talk to one another, Nest is the easy choice. While more expensive, the system offers excellent connectivity and added products like the Nest Tags and connected lock.
By purchasing this system you’re almost certain that they will come out with upgrades and updates to this product and ways to integrate it with Alexa and smart home devices. If you encounter any kind of issues, they will have someone listen to you and actually give you a solution rather than one of these knock off Chinese products that will give you excuses for faulty behavior but not solutions.
Yes, I’m looking for an ecosystem that provides cloud-based mobile access to security video in a reasonably low cost package. However, I don’t want WiFi cameras, because I don’t want the bandwidth burden on the WiFi when I already have CAT6 cables to each camera location and I already have a POE switch. I don’t need a doorbell at all, just the cameras.
Ring lacks third-party integrations. The Base Station communicates with Z-Wave and Zigbee, and I’ve confirmed those protocols were added for a reason, but they haven’t taken advantage of them. The system supports the First Alert Z-Wave Smoke/CO detector which is also compatible with the Ring Response service. Soon, it will also work with the Dome Siren. But that’s it. Ring currently lacks an IFTTT channel and even an Alexa integration, which is odd as Ring is owned by Amazon.
The battery version of the camera can only use a battery. You can’t plug it in. According to Ring, the batteries should give you six months of life before needing to be recharged, but that wasn’t my experience. After testing the battery for three weeks, my battery level dropped from 100% to 47%. It was depleted before the two-month mark. If you plan to use a battery, I suggest buying two. As mentioned in the installation guide, Spotlight Cam ships with one battery, but it supports two. This configuration will improve your camera’s uptime. When one battery dies, you can charge it while battery two kicks-in to power your camera. Ring sells additional batteries for $29.
For the backyard camera I also installed the solar panel which is packaged separately with its own mounting kit. Once it’s mounted, you plug the connector wire into the back of the Spotlight Cam and secure it with two screws. It fits flush to keep water out of the port. Ring recommends one to two hours of direct sunlight per day to keep your battery charged, and you can angle the solar panel’s mounting arm to ensure it soaks up as much sun as possible. The days I tested the Spotlight Cam Solar were mostly overcast, but I still saw a 3-4 percent charge increase each day, and I’d expect much more on sunny days.
If it's an entry sensor you're installing, Ring will ask what kind of door it is to apply the right sort of security to it — if it's your front door, for instance, it will use an entry countdown when you open the door while the base station is in Home and armed mode. If it’s the back door that's opened in this mode, the alarm will sound immediately.
The door/window sensors (also called contact sensors) work pretty well, but the same cannot be said about the motion sensors; they will detect motion after there’s been plenty of movement (if I walk the hallway and enter a room it will not detect, but if I sit for a few seconds moving in the hallway it will detect it then). This is still not a show stopper for me, as I have a dog and don’t plan on buying any more motion sensors, it will be all contact sensors.
In home mode, the default setup is for motion sensors to be ignored while door/window sensors will trigger the alarm to activate. This mode is obviously intended for when you're moving around inside your home but want to be protected if someone enters the house through a monitored door or window. Finally, away mode arms all sensors so that any opened monitored door or window or movement within the house will set off the alarm.
In the end, the best camera depends on what you want to accomplish. There is no one-size-fits-all solution regarding home security. I want to use my camera to help my neighbors. I’ve found that continuous recording is crucial. After all the testing, I went back to Nest Cam indoor supplemented by my Ring Video Doorbell before finally swapping to Nest Hello. Currently, I use Nest Hello with the $5 per month plan backed by a WyzeCam 2 (on my porch). WyzeCam 2 is an indoor camera, but it’s $25 so I’m not overly concerned about it giving out. It offers free cloud storage and CVR to an SD card. However, for my backyard, I feel Arlo Pro is ideal. I don’t need continuous recording, I don’t want more wires, and it wakes up faster than Canary.
The Home mode monitors only sensors installed at entry points into the home but will ignore any motion or movement that occurs within the house itself. The home mode works great for a night setting, especially if people in your family are prone to moving throughout your home at night. Typically this movement would trip the sensors, but not in Home mode.
** Information used for home security alarm system comparisons was obtained November 2016 through telephone and online research. ADT prices: based on total out-of-pocket expense to obtain services; installation based on fees for similar home security equipment packages; "Monitoring" price listed includes the additional "warranty" or "extended service plan".
We installed two new Floodlight Cams, one over the garage, and one in the backyard. Easy installation into existing Floodlight box. After installation, we had a problem connecting. We just call up support and they walk us through it within minutes. Great compliment to our Ring Video Doorbell Pro. We love it so much, our daughter got one, and we monitor their house too.